AGF Services Returns Policy

Cancellations and Returns:

AGF Services understands that occasionally, plans change. If you’re not satisfied with your  purchase, you have the right to return it within 14 days of receiving the goods. However, please note that this policy applies specifically to the Google Nest unit itself and does not include installation and removal fees.

Here’s how it works:

• Cancellation Notification: To initiate a return, please contact us within 14 days of receiving your Nest Thermostat by emailing support@agfservices.co.uk

• Return Period: Once you notify us of your cancellation, you have an additional 14 days to arrange the removal and return of the unit.

• Return Requirements: The Nest Thermostat unit must be returned in its original packaging and unused condition. Please ensure all accessories and documentation are included.

• Refund Process: Upon receiving and inspecting the returned unit, we will issue a full refund for the unit excluding the original installation and, if applicable, removal fees. You can expect your refund within 14 days of receiving the returned unit.

Important Notes:

• You are responsible for arranging and covering the cost of returning the Nest Thermostat unit.

• We reserve the right to deduct any reasonable costs associated with damage to the returned unit from your refund.

• This return policy does not apply to installation and removal fees, which are non-refundable.

Data Processing:

We value your privacy. For information on how we collect, use, and protect your personal data, please refer to our separate Data Privacy Policy

Contact Us:

If you have any questions about our returns policy or data privacy practices, please don’t hesitate to contact us at support@agfservices.co.uk.