A practical room survey
We check room size, glazing, likely unit positions, pipe routes, drainage and the electrical supply before recommending equipment.
Diagnosis & fault finding
When comfort stops, start with the right diagnosis.
Fault assessment for split and multi-split systems that are not cooling, heating, draining or operating as expected.
Selected installation detail · AGF Services
Air Conditioning Repairs
Understand the fault before deciding what comes next.
Every project begins with a conversation and ends with a neat, confidently finished installation.
Talk to an installer- Cooling and heating problems
- Error codes and control faults
- Noise and drainage concerns
- Repair or replacement advice
Single or multi-split
The proposal explains the suitable arrangement, selected equipment and how the system will provide cooling and heating.
Commissioned and explained
The completed system is tested and the everyday controls, modes and care requirements are explained before handover.
Qualified to work with refrigerants
City & Guilds F-Gas Category I.
Verified Level 2 Award in F-Gas and ODS Regulations, covering refrigeration, air-conditioning and heat-pump systems. Ofqual accreditation 500/5730/3.
Modern comfort
Cooling and heating that belongs in the room.
We plan the indoor unit, outdoor equipment, pipework, drainage and electrical supply around the property—not as separate afterthoughts.
- Single and multi-split systems
- Domestic and small-commercial projects
- Servicing, maintenance and repairs
What to expect
A considered job, from first look to final handover.
Survey & plan
We look at the property, listen to what you need and explain the most practical route before work begins.
Install with care
Equipment positions, cable routes and surrounding finishes are treated as part of the installation—not an afterthought.
Test & hand over
We test the finished system, connect the controls where required and make sure you are confident using it.
Record the symptoms
Error codes, unusual sounds, water, reduced output and the point at which the fault occurs all help guide investigation.
Inspect the system
We assess the visible installation, controls and operation to establish the likely cause and appropriate next checks.
Discuss the options
Where a repair is practical, we explain the work. Where age or condition changes the decision, we discuss replacement honestly.
Test the outcome
After agreed work, system operation is checked and the result explained before handover.
What we can install
Built around the way you live.
We'll talk through the right combination for your property, explain the options clearly and keep the finish neat.
Problems we investigate
Common symptoms across split and multi-split systems.
- Not cooling or heating
- Error codes
- Water or drainage issues
- Unexpected noise
Clear next steps
A diagnosis should lead to an understandable decision.
- Fault assessment
- Repair recommendation
- Parts discussion
- Replacement advice where appropriate
Helpful to know
Clear information before you decide.
Before we visit
Do not continue operating a system that is leaking water or showing signs of electrical damage. Note the error code and when the problem began.
- Photograph any error code
- Share make and model
- Describe the symptoms
A clear finish and handover
We agree the scope before work begins, keep equipment and cable routes considered, test the finished installation and explain what has been completed.
- Clear recommendations
- Careful installation
- Testing and practical handover
Frequently asked questions
Useful answers before you enquire.
Where do you install air conditioning?
AGF Services installs domestic and small-commercial air conditioning across Cardiff, Newport, Bristol, Bath, Swansea, Bridgend, Gloucester, Swindon and the wider South Wales and South West England service area.
Do you install both split and multi-split air-conditioning systems?
Yes. We survey the rooms, heat loads, indoor-unit positions, outdoor-unit location, pipe routes, drainage and electrical supply before recommending a single-split or multi-split arrangement.
Do you service and repair existing air-conditioning systems?
Yes. We offer routine servicing, cleaning and operating checks, as well as fault assessment for systems that are not cooling, heating, draining or operating as expected.
How long does an air-conditioning installation take?
Installation time depends on the number of rooms, access, pipe routes and electrical requirements. The expected programme is confirmed after the survey and before work begins.
Can the system provide heating as well as cooling?
Many modern split systems provide both cooling and efficient heat-pump heating. We check the room and intended use before recommending a system.
What warranty will the air-conditioning system have?
The applicable manufacturer warranty depends on the chosen brand and equipment. We explain both the product warranty and AGF's one-year workmanship guarantee in the proposal.
Do you cover both South Wales and South West England?
Yes. AGF Services covers its listed areas across South Wales and South West England. Enter your postcode on the contact page and we will confirm availability.
Can I send photographs with my enquiry?
Yes. The quote form accepts up to three optional photographs, which can help us understand the property and give you a more useful first response.
Plan with confidence