Diagnosis & fault finding

When comfort stops, start with the right diagnosis.

Fault assessment for split and multi-split systems that are not cooling, heating, draining or operating as expected.

Indoor air-conditioning unit being professionally diagnosed

Selected installation detail · AGF Services

Air Conditioning Repairs

Understand the fault before deciding what comes next.

Every project begins with a conversation and ends with a neat, confidently finished installation.

Talk to an installer

What to expect

A considered job, from first look to final handover.

01

Survey & plan

We look at the property, listen to what you need and explain the most practical route before work begins.

02

Install with care

Equipment positions, cable routes and surrounding finishes are treated as part of the installation—not an afterthought.

03

Test & hand over

We test the finished system, connect the controls where required and make sure you are confident using it.

01

Record the symptoms

Error codes, unusual sounds, water, reduced output and the point at which the fault occurs all help guide investigation.

02

Inspect the system

We assess the visible installation, controls and operation to establish the likely cause and appropriate next checks.

03

Discuss the options

Where a repair is practical, we explain the work. Where age or condition changes the decision, we discuss replacement honestly.

04

Test the outcome

After agreed work, system operation is checked and the result explained before handover.

What we can install

Built around the way you live.

We'll talk through the right combination for your property, explain the options clearly and keep the finish neat.

01

Problems we investigate

Common symptoms across split and multi-split systems.

  • Not cooling or heating
  • Error codes
  • Water or drainage issues
  • Unexpected noise
02

Clear next steps

A diagnosis should lead to an understandable decision.

  • Fault assessment
  • Repair recommendation
  • Parts discussion
  • Replacement advice where appropriate

Helpful to know

Clear information before you decide.

Before we visit

Do not continue operating a system that is leaking water or showing signs of electrical damage. Note the error code and when the problem began.

  • Photograph any error code
  • Share make and model
  • Describe the symptoms

A clear finish and handover

We agree the scope before work begins, keep equipment and cable routes considered, test the finished installation and explain what has been completed.

  • Clear recommendations
  • Careful installation
  • Testing and practical handover

Plan with confidence

Let's make your property work better.

Get a quote